FAQ's

Honey Flower Organics Skin Care

What is Honey Flower Organics?

We offer a high-quality signature line of organic/natural skincare, healthcare and feminine products.

Where is Honey Flower Organics located?

Our headquarters are located in Madison, WI. However, we serve customers all over the United States and internationally. 

Shipping 

How do I know when my order has shipped?

All order process within 1 to 3 business day. You will receive an automated email with your tracking information. 

When will I receive my order?

USPS regular shipping for the United States is 3-6 business days from the moment you receive an email stating that your order has been shipped. Express shipping can take 2-3 business days from the moment you receive an email stating that your order has been shipped. USPS international shipping is 15 – 25 business days from the moment you receive an email stating that your order has been shipped. 

Will my international orders have custom clearance issues?

All imported goods are subject to customs clearance in every country. When you purchase from Honey Flower Organics, the goods are sent from USA. Therefore, you are importing and you are the importer responsible for the goods when the goods pass through customs in your destination country. According to our general terms and conditions, you are free to purchase anything from our website and we will fulfill your order, but it remains your total responsibility to find out in advance if the products are permissible to import into your destination country, and if so what clearance requirements, taxes, policies etc. apply in that country. Honey Flower Organics cannot and will not offer advice or pre-shipment information on customs issues in any regard.

Returns and Refunds 

What is your Return and Refund Policy?

Due to health and security purposes, all Honey Flower Organics products are not eligible for returns, exchanges or refunds.